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Oct 1

Army Community Service (ACS)

Fitness Comments Off on Army Community Service (ACS)

Main Office Hours of Operation Monday 7:30 a.m. - 4:30 p.m. Tuesday 7:30 a.m. - 4:30 p.m. Wednesday 7:30 a.m. - 4:30 p.m. Thursday 7:30 a.m. - 4:30 p.m. Friday 7:30 a.m. - 4:30 p.m. Saturday Closed Sunday Closed Federal Holidays Closed Satellite Office Hours of Operation Monday 7:30 a.m. - 4:30 p.m. Tuesday 7:30 a.m. - 4:30 p.m. Wednesday 7:30 a.m. - 4:30 p.m. Thursday 7:30 a.m. - 4:30 p.m. Friday 7:30 a.m. - 4:30 p.m. Saturday Closed Sunday Closed Federal Holidays Closed

Download the October calendar by clicking on the image above.

The mission of ACS is to facilitate the commander's ability to provide comprehensive, standardized, coordinated and responsive services that support Soldiers, Department of the Army civilians, and Families regardless of geographical location and to maximize technology and resources, eliminate duplication in service delivery and measure service effectiveness.

A comprehensive resource file provides information on both military and civilian agencies to Soldiers, family members and DA civilians. Trained personnel will assist clients to find the appropriate and available resources.

Where available, this program offers a special Host Nation Services which includes un-certified translations of host nation language correspondence and bills.

Welcome to Relocation Readiness! Moving is a part of life for Soldiers, Government Civilians and their Families. The Army Community Service Relocation Readiness Program provides assistance to the Total Army Family. We are dedicated to ensuring our clients are capable of surviving and thriving through the PCS and ETS processes. We have developed this program to assist you in finding information and resources to make you more resilient and agile as you navigate your next move.

Your first stop once you are notified of a pending PCS or ETS move should be your local ACS (Family Center) where you can meet with a Relocation Readiness Program Manager who will serve as a subject matter expert in assisting you through the process.

Lending Closet

When relocating to a new installation, you can borrow basic household goods from your ACS Lending Closet. Keep in mind that item availability varies from garrison to garrison. Some of the items you may find at your location are:

*Items vary based on installation availability

Adjusting to My New Country*

Host Nation Orientation, where applicable, offers all in-processing personnel and their Families orientation on the local culture, language, transportation and tourism offerings.

ESL materials are available at Army Libraries around Europe. A catalog of all books, audiotapes, and videos can be found here. For additional ESL assistance please contact your ACS.

*If applicable.

Sponsorship Program

This Sponsorship Program is designed to help service members, civilian employees and family members plan their move from a duty station somewhere else in the world to their new duty station in Europe. Below are several links that can assist you during each step of your move.

Pre-Arrival:Planning your move after reciept of your assignment/orders

Post-Arrival:Must-know & nice-to-know information after you get to your new duty station

For more information on the above services and programs please feel free to give us a call!

**

The Mobilization, Deployment, and Support Stability Operations (MDSSO) helps support community readiness during deployments and emergencies. We help make sure installation programs align with unit deployment cycles, provide pre- and post-deployment support, and help unit Commanders with their Family Readiness plans and deployment support services for Service Members and their Families. Were responsible for operating an Emergency Family Assistance Center in the case of an all-hazards event, and supporting Service Members and Families during Non-Combatant Evacuation Operations (NEO) and Repatriation. We also act as a case manager for all requests for assistance through the Army Disaster Personnel Accountability and Assessment System (ADPAAS).

Some of our resources include:

For more information on Mobilization, Deployment, and Support Stability Operations support in your community, contact your local Army Community Service office and ask for the Mobilization and Deployment program manager or specialist.

Other helpful links:

For more information and assistance, please contact the program manager at your garrison location.

Army Family Team Building (AFTB)

AFTBis a series of training modules taught through your local Army Community Service or Family Programs office that cover topics such as basic information about the Army, personal growth skills and leadership skills. AFTB improves personal and Family preparedness which enhances overall Army readiness and helps Americas Army adapt to a changing world.

AFTB helps you to not just cope with, but enjoy the military lifestyle. Many of the courses can be applied toward resume and career building, self-development and leadership skills. AFTB provides the knowledge and self-confidence to take responsibility for yourself and your Family. The training is available to Soldiers, Family members of all Soldiers, Department of Defense civilians and volunteers.

My Army OneSource: Army Family Team Building

Contact your AFTB Program Manager more information!

Army Family Action Plan (AFAP)

In addition to learning through the AFTB program, the Army Family Action Planis your platform to voice your quality-of-life issues, ideas, or suggestions and contribute to help better your community. Its the best way to let Army leadership know about what works, what doesnt, and how you think problems can be resolved. We give Active and Reserve Component Soldiers, Army Civilians, Retirees, Survivors, and Family members a primary tool to help identify issues and concerns and shape your standards of living.

You can submit issues at your garrisons Army Community Service office or to a unit Family Programs liaison. Army OneSource also facilitates AFAP issues online and makes sure your concerns get the attention they deserve. The information you submit gives Army leadership insight and helps foster a satisfied, informed, and resilient Army Community.

AFAP makes a meaningful difference. Since AFAP was created in 1983, 698 issues have been submitted, resulting in 128 legislative changes, 186 Department of Defense or Army policy changes, and 210 improved programs or services.

Heres a sample of AFAP results:

To submit an issue or suggestion, go to your local Army Community Service office or Army OneSource.

The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like:

ACS also has Financial Counselors available for advice, guidance, and support.In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues and basic budgeting. Our Financial Counselors will be there when you need them, for as long as you need them. They are committed to assisting you in creating your financial security and ensuring you receives the necessary information to make sound financial decisions.

We can also help you learn about other financial services, including:

For more information about how the Financial Readiness Program can help you, contact your nearest Army Community Service Center.

Other helpful financial readiness links include:

Pre-screening and counseling for Soldiers who qualify for the FSSA entitlement. FSSA is an entitlement authorized by Congress in 2001 and created to supplement the Soldier's Basic Allowance for Subsistence (BAS). This entitlement will not exceed $1100 per month. The application for FSSA is web-based and can be found at: https://www.dmdc.osd.mil/fssa/.

Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.

To apply for AER assistance, the Soldier should be seen by the Unit Commander/1SG for interview/counseling to determine if the situation can be resolved through the chain-of-command or some other source. After determining that the Soldier has a valid emergency, the unit commander would then authorize the individual to seek AER assistance. Soldiers should create an online account with AER to apply for assistance.

Services & Assistance

Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.

To apply for AER assistance, the Soldier should be seen by the Unit Commander/1SG for interview/counseling to determine if the situation can be resolved through the chain-of-command or some other source. After determining that the Soldier has a valid emergency, the unit commander would then authorize the individual to seek AER assistance.

AER is a private nonprofit organization that provides emergency financial assistance to Soldiers and their Families. AER helps with emergency financial needs:

AER partners with other military aid societies to enable local assistance for service members from the Air Force, Navy, Marine Corps, and Coast Guard. AER also provides scholarships toward education. AER gives spouses and dependent children of Army Soldiers great opportunities for their first undergraduate degree (some scholarships can reach $4,000 annually)! Application information can be found online atwww.aerhq.org. Contact the Army Emergency Relief Program Manager.

AERs Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:

Stateside Spouse Education Assistance Program

Overseas Spouse Education Assistance Program Major General James Ursano Scholarship Fund for Dependent Children.

Overseas Spouse Education Assistance Program

Major General James Ursano Scholarship Fund for Dependent Children

The children of Grey Area Reservists/National Guard are eligible as well.

Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.

Applications and instructions are available for all the scholarships on the AER website atwww.aerhq.org

Resources & Forms

AER Budget Sheet

AER Form 600 Commanders Referral

AER Form 700 Application

TheEmployment Readiness Programprovides information and referral services on employment, education, training, transition, and volunteer opportunities to give Family members the competitive edge needed to secure meaningful employment. ERPoffers up-to-date information on available employment opportunities, market and job trends, education, and volunteer resources to help individuals make informed decisions when seeking employment. Services offered by the ERP include classes and seminars related to employment:

TheArmy Volunteer Corpsplays a crucial role in community involvement and development. Volunteers make a meaningful difference in the lives of Soldiers and their Families every day. Army Volunteer Corpsis designed to help you find local volunteering opportunities with organizations that benefit the Army community and allows you to obtain ongoing training and advancement.

The AVC has redefined volunteering within the Army. We embrace existing volunteer programs, unite all volunteers who support Soldiers and Families, including the Active Force, National Guard and Army Reserve, and formalize the Armys commitment to volunteerism.

No matter where people volunteer in the Army community, they usually want to contribute to Soldiers and their Family members. We recognize this common goal and want to help you find the right opportunity for you.

Volunteering helps your community and helps you as well. When you participate with AVC, youll:

For more information regarding employment, volunteering, or training opportunities please contact your ACS location!

The FAP-Eoutreach and prevention program is designed to strengthen and improve the quality of life for our military Families by increasing self-sufficiency, resiliency and community cohesion for active duty, Family members, civilians and retirees. Together with garrison and host nation agencies, FAP-E provides a multitude of programs and services designed to build individual and Family strengths as well as advocate for non-violent communities. The goals of the FAP-E are:

- Leverage individual and Family strengths

- Overcome behaviors that may contribute to Family maltreatment

- Value Family member differences

- Enhance behaviors that foster healthy military lifestyles

FAP-E professionals strive to create command and community awareness of the unique challenges associated with living in Europe, provide information on existing services to eliminate child abuse and domestic violence, and to develop specific educational programs at no cost to active duty. Our services include seminars, workshops, and individualized intervention.

FAP-E is dedicated to helping Soldiers and Families address the unique challenges of military life, living overseas and understanding how unmanaged stress can lead to child abuse and domestic violence. Services focus on prevention, education, prompt reporting, investigation, intervention, and treatment. If you need help, please call your garrisons Family Advocacy Program for more information.

The Domestic Abuse Victim Advocate (DAVA) provides comprehensive support services to adult victims of domestic abuse including: crisis intervention, safety planning, help obtaining medical treatment for injuries, information on legal rights and proceedings, referral to military and civilian shelters, and other resources.

DAVAs provide information so clients can make informed choices in reporting an assault and how they choose to proceed. DAVAs are available to accompany adult clients to medical visits, court proceedings, and other appointments as requested. DAVAs provide services 24 hours-a-day, 7 days-a-week. Victims are not alone, help and support are available.

The New Parent Support Program is a voluntary program that assists military Families who are pregnant or have children birth through age three years understand the process of delivering a baby overseas and adapt to parenthood in healthy and resilient ways.

The primary focus of NPSP is providing individualized home visitation services in the parent and childs natural learning environment however services can occur in an office, hospital or community setting. Classes and groups are available which provide information on pregnancy, nutrition, parenting newborns and toddlers, problem solving and coping, discipline issues, social isolation, and military stressors. Services are available outside normal duties hours so working parents can participate.

Each NPSP Home Visitor has a Masters degree in Social Work or a Bachelor of Science in Nursing degree and is Licensed to practice Clinical Social Work, Marriage and Family Therapy, or Nursing in a US state.

For assistance or information on any of these Family Advocacy Program Europe services, call your garrison Army Community Service (ACS) Family Advocacy Program. You can also callMilitary OneSourcefor more information and referrals. Call collect with operator assistance OCONUS: 484-530-5908.

Provides awareness and prevention, training and education, victim advocacy, response, reporting and follow-up for sexual harassment/assault issues. Army policy promotes sensitive care, advocacy, treatment, reporting options for victims of sexual harassment/assault and accountability for those who commit these crimes.

Sexual Harassment Complaints

One-third of sexual assault cases begin as incidents of sexual harassment. As a military community, it is important to address sexual harassment complaints immediately when they occur. The SHARP office will assist in finding the appropriate method for addressing the situation. For military personnel and their family members, the SHARP office can assist in the following areas:

Sexual Assault

SHARP office provides advocacy services to victims of sexual assault who are in the military and their immediate family members who are over the age of 18. Victim advocates are certified by the Department of Defense through the National Organization Victim Assistance (NOVA) in Alexandria, VA every two years. Installation SHARP victim advocates (VAs) are well trained and highly educated in the social services field. Advocates can provide sexual assault victims assistance in the following areas:

For further assistance and information on the Army Sexual Harassment/Assault Response & Prevention (SHARP) program call DOD Safe Helpline-Sexual Assault Sexual Assault Support for the DOD Community 1-877-995-5247 Live 1-on-1 help. Confidential. Worldwide 24/7. http://www.safehelpline.org

Military Families with a special needs Family member, also known as an Exceptional Family Member (EFM), often require additional help in meeting the EFMs needs. The Army designed the EFMP to be a comprehensive, coordinated, multi-agency program that provides community support, housing, medical, educational, and personnel services to military Families with an EFM.

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with a physical, emotional, developmental, or intellectual disorder requiring specialized services so their needs can be considered in the military personnel assignment process.

Family members must be screened and enrolled, if eligible, when the Soldier is on assignment instructions to an OCONUS area for which command sponsorship/Family member travel is authorized, and the Soldier elects to serve the accompanied tour. This screening consists of medical records review for all Family members, and developmental screening for all children 72 months of age and younger.

Soldiers are responsible for keeping their EFMP enrollment current as exceptional Family member (EFM) conditions change or at least every three years, whichever comes first.

Use these resources, tools, and articles to learn more about EFMP and the families it serves.

The Special Needs Accommodation Process or now known as the Multi-disciplinary Inclusion Action Team (SNAP/MIAT) is a team established to ensure the most appropriate placement of children with special needs. The team meets to review any new applications for Child, Youth and School Services (CYSS) programs that indicate any possible special needs, review the needs of children already placed in the CYSS program and determine if those needs can be met. Military Members are mandated to enroll in EFMP for most of these conditions and if they are not enrolled, the EFMP Manager will contact the Service Member and suggest that an enrollment screening into EFMP be initiated.

So what is considered a special need?

Basically anything that would requires special attention from a caretaker. It can be illnesses and conditions such as allergies, asthma, attention deficit disorder/attention deficit hyperactivity disorder, diabetes, autism, epilepsy, downs syndrome, seizure disorder as well as physical challenges, learning disability, sensory impairment (hearing/vision), developmental delays, speech/language impairment, food allergies/intolerances and many more.

The team is comprised of the Exceptional Family Member Program Manager, the Army Public Health Nurse, CYSS Coordinator/CYSS Program Directors, Parent Outreach Coordinator and the Parents/Sponsors/Caregivers. Other appropriate Experts may be able to attend as augmenters if needed/requested. At the meeting the childs needs are discussed to see if accommodations are necessary and if there are any activity restrictions. Also addressed at the meeting will be the expectations of the service to be provided by the CYSS staff, as well as educational and developmental intervention program information regarding developmental evaluations, and programs and services offered by CYSS.

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Army Community Service (ACS)

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